PT Herdento Global Solusi Strengthens Professional Communication Culture Through Internal Business Communication Workshop
Jakarta, 5 July 2026 – PT Herdento Global Solusi (HGS) recently organized an internal Business Communication Workshop aimed at strengthening employees’ communication capabilities and reinforcing the company’s culture of professionalism, collaboration, and client-oriented service.
The workshop was designed not merely as a training session, but as an opportunity for staff to better understand how communication shapes business relationships, project execution, and long-term organizational growth. Throughout the program, participants were introduced to the company’s vision, mission, and operational values, while also learning practical techniques for communicating effectively with clients, partners, and colleagues.
As a company that positions itself as “The Innovation for Advance Technology and the Solutions for Competitive Business,” HGS recognizes that technical expertise alone is not enough. The ability to translate complex ideas into clear business value is equally important. One of the key discussions during the workshop focused on the concept of “The Curse of Knowledge,” which highlights the tendency of technical professionals to explain how a solution works rather than why it matters to the business and end users. Participants were encouraged to shift their communication approach toward business impact, efficiency, and customer value.
The workshop also emphasized the importance of structuring presentations and discussions for business audiences. Employees learned to lead with conclusions, recommendations, and expected business outcomes before presenting supporting details and technical data. This approach is intended to improve clarity during client meetings, project reviews, and strategic discussions.
Beyond presentation skills, the session covered a wide range of professional communication practices, including email correspondence, messaging etiquette, video conferences, phone calls, and both offline and online meeting conduct. Participants explored practical scenarios such as hosting client meetings, arranging seating positions, delivering business cards, managing virtual meeting engagement, and following up professionally after discussions.
The initiative reflects HGS’s commitment to its core values of Context, Connect, Construct, Commit, and Continuity. By strengthening communication skills across the organization, the company aims to create stronger internal collaboration while delivering a more consistent and professional experience for clients and business partners.
The workshop marked another important step in PT Herdento Global Solusi’s ongoing commitment to developing its people and strengthening organizational excellence. Through initiatives that enhance communication, collaboration, and professional capability, the company continues to cultivate a workforce that is equipped to deliver innovative solutions, build strong stakeholder relationships, and contribute to sustainable and impactful growth across industries